Shipping policy
Get Your Hands On Firebelly.
We currently ship to the United States and Canada. NOTE: You are currently shopping on our Canadian website. To shop in the US, please visit firebellytea.com instead.
Estimated Shipping Times & Prices (Canada)
STANDARD SHIPPING:
• 2-7 business days
• FREE on orders over $75
• $9.95 - $14.95 flat rate on orders under $75 (varies by location)
EXPEDITED SHIPPING:
• 2-3 business days
• $19.95 flat rate
Green Shipping Protection™
We're excited to partner with Corso to give you the chance to make every order good for you, good for the planet. When you checkout with Green Shipping Protection™ you have automatic protection against theft or carrier mishandling including damaged or lost packages. This protection also includes 100% carbon emissions offset for your order.
Getting a replacement order is quick and simple – just click on the Corso link in your shipping confirmation email to make a claim.
Green Shipping Protection™ can't be added after you've placed your order, so be sure to include it for extra protection against any potential issues once your package leaves our hands and is under the care of shipping carriers. If you want to decline Green Shipping Protection™, just unclick the box in the cart.
Returns
If you want to return your latest order, please reach out via our contact form within 30 days. Certain types of items cannot be refunded; please get in touch about your specific item.
We'll always do our best to respond within 24 hours Monday to Friday, or the next business day should you reach out over a weekend. Please note that there may be a delay during busy times. But don't worry – we're here, and we will get back to you as soon as possible.
All gift cards, sale items are final sale.
Other Questions
Check our FAQ page for answers to common questions.
If you're still left wondering, reach out to our Customer Support team by filling out our Contact Us form, or chat with us on social media.